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Frequently Asked
Questions

Questions and Answers

What measures is Adventureland taking to combat the threat of coronavirus?

Your safety is our top priority. Please see here for the policies and procedures we have implemented park-wide.

How much does it cost to enter Adventureland?

General Admission ONLINE is $39.99 per person. Adult Admission ONLINE is $29.99 per person. Admission tickets will be available at the park: General Admission IN PARK is $44.99 per person. Adult Admission IN PARK is $34.99 per person. Adult must be 25 years old or older (must show license upon entry). Guests 1 year old and younger can enjoy FREE ADMISSION. Applicable State and Local taxes are not included in the admission priceVisit the Admission Page for more information.

How much is an Adult Admission?

An Adult Admission ONLINE is $29.99. Adult Admission IN PARK is $34.99. Adult must be 25 years old or older (must show license upon entry).

Where can I purchase admission?

Admission is available online here. You must select the date you would like to visit. Admission tickets will also be available at the park at the Ticket Booth.

What if the date I picked is unavailable?

If the date you would like to visit is unavailable, you must pick a different date to get the online pricing.

What if I need to change my reservation?

Can I purchase admission at Adventureland?

Yes, admission will be available at the park.

What is included with admission?

Unlimited rides on the date you select online or purchase in the park.

I purchased a season pass in 2020 but was unable to visit.

2020 season passes will also be valid for the 2021 season. This extension will happen automatically; you do not need to do anything.

What do I do if I have a 2020 or 2021 Season Pass?

You must register your season pass at the park on your first visit. Bring your confirmation to the Ticket Booth to register. Once you have your season pass card, you must bring that card with you each time you would like to visit so we can check you in.

What is a Parent Season Pass?

If your child has a 2020 or 2021 Season Pass, you will be able to purchase a Parent Season Pass at Adventureland for $74.99. This pass is valid for the 2021 season only.

Can I purchase the Parent Season Pass online?

The Parent Season Pass is not available online.

Does Adventureland offer a Military Discount?

Yes, the Military Discount is available for tickets purchased at the Ticket Booth. The discount is for $5 off up to 4 admissions when Military ID is presented.

What do I do if I have a Complimentary Pass to Adventureland?

Please bring your pass to the ticket booth on the day you would like to visit the park.

I have an Adventureland Gift Card—can I use it to purchase an admission online?

You cannot redeem Adventureland Gift Cards or E-Gift Vouchers online. You will be able to redeem gift cards and E-Gift Vouchers at the park, so please email us the day before you’d like to use them so we can honor the online rate for you. You can do that by emailing us at GuestRelations@Adventureland.us.

What happens if the park is closed due to the weather on the day I purchased tickets for?

If the park did not open, please keep your original reservation and email GuestRelations@adventureland.us to select a different day you would like to visit the park.

 

What happens if the park closes due to the weather when I am already at the park?

If you have been at the park for less than 3 hours and the park closes due to the weather, please bring your receipt to the Main Ticket Booth located outside the Arcade for a rain check.

What are the height requirements for your rides?

Specific information regarding height requirements can be found in the specific ride pages (access them from here). For your convenience, your child’s height can be measured at both of our Ticket Booths. All children are measured wearing their shoes. (Exception: If shoes have been altered in any way then the child will be required to remove their shoes before being measured.).

What if my child is too short to ride?

If your child meets the minimum height required for a ride, an adult can accompany them on that ride. An adult is a person 18 years of age or older. There is no substitution for parental supervision.

Are pets allowed at Adventureland?

Only service animals approved by NY State are allowed inside Adventureland.

Can I bring my own food into the park?

Picnicking is not permitted anywhere in the park. For safety reasons, barbeque fires are not permitted. Coolers, food or beverages may not be brought into the park or parking lots.

Do you have strollers & wheelchairs for rent?

We have wheelchairs available for rent in our City Hall Building next to the Bumper Cars.

How many people must be in my group to get a discount?

Groups of 25 or more can receive discounted admission when they make a group reservation 48 hours in advance.

For more information visit our Group Sales.

Where is the First Aid?

First Aid is located in City Hall next to the bumper cars. A map of the park can be found here.

Where is the lost and found?

The Lost and Found is located in City Hall next to the bumper cars. A map of the park can be found here.

Where can I get the special needs pass?

Special Needs passes are available in City Hall, located next to the bumper cars. A map of the park can be found here.

How can I find out more information about a birthday party?

Please visit this page to learn more about our party packages: https://adventureland.us/birthday-2/

How much is the season pass?

Season Passes for kids are $144.99 and only available online (there will be more available for purchase starting June 1st). Parent Season Passes are $74.99 per parent and only available for purchase at the park.

I have single tickets from previous seasons—can I use them?

Please note: To apply single tickets from previous seasons to your purchase, they must be connected and consecutive, and they will be valued as follows upon approval from a manager:
  • 2021 season: $1.50 per ticket
  • 2022 season: $0.50 per ticket
  • 2023 season and after: $0.10 per ticket

Can’t find the answer to your question? Contact us here.

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