Frequently Asked
Questions

Questions and Answers

What measures is Adventureland taking to combat the threat of coronavirus?

Your safety is our top priority. Please see here for the policies and procedures we have implemented park-wide.

How much does it cost to enter Adventureland?

Admission is $25 per person. Everyone that enters must pay admission. Applicable State and Local taxes are included in the admission price. Visit the Admission Page for more information.

Where can I purchase admission?

Admission is available online here. You must select the date and ride session you would like to visit.

What if the date I picked is unavailable?

If the date you would like to visit is unavailable, you must pick a different date.

What if I need to change my reservation?

Can I purchase admission at Adventureland?

No, all admissions must be purchased online in advance.

What’s included with admission?

Unlimited rides on the date and ride session you select online.

What are the ride sessions?

The Day Session is 11am-3:30pm. The Night Session is 4:30pm-9pm.

What do I do if I have a 2020 Season Pass?

You still must reserve the date and session you would like to visit. You must do this online. You can reserve your visit here.

I purchased a season pass in 2020 but was unable to visit.

2020 season passes will also be valid for the 2021 season. This extension will happen automatically; you do not need to do anything.

What do I do if I have a Complimentary Pass to Adventureland?

You still must reserve the date and session you would like to visit. You can do this online here.

I have an Adventureland Gift Card—can I use it to purchase an admission online?

You cannot redeem Adventureland Gift Cards or E-Gift Vouchers online. You will be able to redeem gift cards and E-Gift Vouchers at the park, but you must first reserve the date and time you would like to visit the park here.

What happens if the park is closed due to the weather on the day I purchased tickets for?

Please keep your original reservation and email GuestRelations@adventureland.us to select a different day you would like to visit the park. You can select any available day within 3 weeks of your original ticket date.

 

What are the height requirements for your rides?

Specific information regarding height requirements can be found in the specific ride pages (access them from here). For your convenience, your child’s height can be measured at both of our Ticket Booths. All children are measured wearing their shoes. (Exception: If shoes have been altered in any way then the child will be required to remove their shoes before being measured.).

What if my child is too short to ride?

If your child meets the minimum height required for a ride, an adult can accompany them on that ride. An adult is a person 18 years of age or older. There is no substitution for parental supervision.

How much does it cost to park at Adventureland?

Parking at Adventureland is FREE.

Are pets allowed at Adventureland?

Only service animals approved by NY State are allowed inside Adventureland.

Can I bring my own food into the park?

Picnicking is not permitted anywhere in the park. For safety reasons, barbeque fires are not permitted. Coolers, food or beverages may not be brought into the park or parking lots.

Do you have strollers & wheelchairs for rent?

No, we do not.

How many people must be in my group to get a discount?

Groups of 20 or more can receive discounted admission when they make a group reservation 48 hours in advance.

For more information visit our Group Sales.

Where is the First Aid?

First Aid is located in City Hall next to the bumper cars. A map of the park can be found here.

Where is the lost and found?

The Lost and Found is located in City Hall next to the bumper cars. A map of the park can be found here.

Where can I get the special needs pass?

Special Needs passes are available in City Hall, located next to the bumper cars. A map of the park can be found here.

How can I find out more information about a birthday party?

Please visit the Birthday Party page.

How much is the season pass?

Visit our Season Pass page for pricing and more information. 

Can I bring a Birthday Cake to Adventureland?

No, Birthday Cakes are not permitted at Adventureland. If you have booked a Birthday Party, Dippin Dots will be provided for all riders.

Can’t find the answer to your question? Contact us here.

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