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Frequently Asked
Questions

Questions and Answers

What measures is Adventureland taking to combat the threat of coronavirus?

Your safety is our top priority. Please see here for the policies and procedures we have implemented park-wide.

How much does it cost to enter Adventureland?

Admission is $37.99 per person. Admission for guests 55 or older is $27.99 (must show license upon entry). Guests under 2 years old can enjoy FREE ADMISSION. Applicable State and Local taxes are not included in the admission priceVisit the Admission Page for more information.

Where can I purchase admission?

Admission is available online here. You must select the date and ride session you would like to visit.

What if the date I picked is unavailable?

If the date you would like to visit is unavailable, you must pick a different date.

What if I need to change my reservation?

Can I purchase admission at Adventureland?

Yes, admission will be available at the park, however due to capacity restrictions, we recommend purchasing your tickets online in advance to guarantee your entry.

What is included with admission?

Unlimited rides on the date you select online.

What do I do if I have a 2020 Season Pass?

You still must reserve the date you would like to visit. You must do this online. You can reserve your visit here. A parent of a season pass holder can purchase a $74.99 Parent Season Pass, valid only for 2021, at the park.

Does Adventureland offer a Military Discount?

Yes, the Military Discount is available for tickets purchased at the Ticket Booth. The discount is for $5 off up to 4 admissions when Military ID is presented.

I purchased a season pass in 2020 but was unable to visit.

2020 season passes will also be valid for the 2021 season. This extension will happen automatically; you do not need to do anything. $74.99 Parent Season Passes are only valid for the 2021 season.

What do I do if I have a Complimentary Pass to Adventureland?

You still must reserve the date you would like to visit. You can do this online here.

I have an Adventureland Gift Card—can I use it to purchase an admission online?

You cannot redeem Adventureland Gift Cards or E-Gift Vouchers online. You will be able to redeem gift cards and E-Gift Vouchers at the park, but you must first reserve the date you would like to visit the park here.

What happens if the park is closed due to the weather on the day I purchased tickets for?

If the park did not open, please keep your original reservation and email GuestRelations@adventureland.us to select a different day you would like to visit the park.

 

What happens if the park closes due to the weather when I am already at the park?

If you have been at the park for less than 3 hours and the park closes due to the weather, please bring your receipt to the Main Ticket Booth located outside the Arcade for a rain check.

What are the height requirements for your rides?

Specific information regarding height requirements can be found in the specific ride pages (access them from here). For your convenience, your child’s height can be measured at both of our Ticket Booths. All children are measured wearing their shoes. (Exception: If shoes have been altered in any way then the child will be required to remove their shoes before being measured.).

What if my child is too short to ride?

If your child meets the minimum height required for a ride, an adult can accompany them on that ride. An adult is a person 18 years of age or older. There is no substitution for parental supervision.

Are pets allowed at Adventureland?

Only service animals approved by NY State are allowed inside Adventureland.

Can I bring my own food into the park?

Picnicking is not permitted anywhere in the park. For safety reasons, barbeque fires are not permitted. Coolers, food or beverages may not be brought into the park or parking lots.

Do you have strollers & wheelchairs for rent?

No, we do not.

How many people must be in my group to get a discount?

Groups of 25 or more can receive discounted admission when they make a group reservation 48 hours in advance.

For more information visit our Group Sales.

Where is the First Aid?

First Aid is located in City Hall next to the bumper cars. A map of the park can be found here.

Where is the lost and found?

The Lost and Found is located in City Hall next to the bumper cars. A map of the park can be found here.

Where can I get the special needs pass?

Special Needs passes are available in City Hall, located next to the bumper cars. A map of the park can be found here.

How can I find out more information about a birthday party?

Please email us at GuestRelations@Adventureland.us.

How much is the season pass?

2021 Season Passes are available online for $144.99. Parent Season Passes are available at the park and are $74.99.

Can’t find the answer to your question? Contact us here.

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